We have a fantastic opportunity for a hands on Seasonal Sales Advisor (Outdoor Leisure) to join our team at Carpenders Park Garden Centre, Watford. The ideal candidate must have a proven track record in maintaining standards, a great work ethic and a serious passion for retailing and customer service. As we are a busy garden centre, you must be ready to work under pressure and be able to make changes to the shop floor quickly if necessary. We want our Sales Advisor to champion the Garden Furniture Department, taking pride in its success and contributing actively to its growth. We are committed to providing comprehensive retailer training with the support of our suppliers and manufacturers. This ensures you have the key information needed to effectively sell our products.

5 Days per week (Thursday, Friday, Saturday, Sunday, Monday)

Job Type: Full-time | Seasonal | Bank Holiday Cover Required

Main duties:

• Ensuring the department delivers the highest standard of customer experience throughout the season
• Updating the team with promotions, new lines, stock expectancies and shop floor changes
• Merchandising products to a high standard making sure all items are displayed correctly and priced with POS
• Implementing new ideas and shop floor changes to increase sales
• Working with the buyers to assist with seasonal changes
• Sales of Garden Furniture, BBQs, Parasols and other garden outdoor leisure items
• Enthuse the customer with your passion retailing
• Assisting customers to help identify the best products for their needs
• Stock taking so that re ordering and the webshop have the correct amount of stock at all times
• General housekeeping duties
• Answering the phone & taking customer orders
• To regard stock as an investment – which needs to turn back into cash as quickly as possible

Skills / experience:

• Have a real passion for providing outstanding customer service
• Maturity and attention to detail
• Excellent organisational skills
• Be IT literate (Use of email and basic Microsoft Office programs)
• Be physically fit & capable to lift and position heavy stock
• Have a high level of integrity and honesty
• Have good numeric and literacy skills
• Have a very good phone manner
• Be self motivated and able to work well under pressure
• Work well as part of a team
• Maintaining stock/stock rotation

Desirable Attributes:

• Have worked in a similar position
• Have good DIY knowledge
• Have experience of merchandising
• Have sales experience
  
• Applicants should be enthusiastic and self motivated. The individual should have a friendly outgoing manner and excellent customer service skills for our busy garden centre.